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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Anna Skrupky

September 13, 2023

5  out of  5 rating by Anna Skrupky
"We are new to Maryland and found Shanna's office to be wonderful as we navigated changing our home owners and auto insurance to a new state. Communication was always clear, prompt, and friendly. Thank you especially to Kelli for all the time she spent on the phone with me talking through options."

Doyle, R Ham -DPSCS-

September 5, 2023

5  out of  5 rating by Doyle, R Ham -DPSCS-
"I do not know how long I have been a client, but let me say, in all the many years, Ms. Shanna Stringfield, Ms. Carla and Ms. Kelly have been nothing but professional, courteous, helpful, kind, and very concerning of you as a person and not treated as just a client, The whole staff makes me feel like we are a family, and I love how they all will talk to you and ask if you are doing well, this is very rare, but I love the atmosphere and vibe that this office gives and they are all so pleasant everyday to you which says a lot, no matter how busy they are they each still will take the time to talk to you and make sure you are personally doing well and getting the right coverage for your needs , THANK YOU ALL FOR YOUR HELP GIVING TO ME AND MY NEEDS THROUGHOUT MANY YEARS OF COVERAGE."

Lisa Smith-McKoy

August 26, 2023

5  out of  5 rating by Lisa Smith-McKoy
"I have been a client of Shanna Stringfield at State Farm for over 20 years! Shanna, Kelli and Carla have been absolutely amazing and their customer service is first-class! Every claim has been handled expeditiously and they always make sure that we are receiving the best rates and every applicable discount! They treat us like family and never miss calling and sending Birthday wishes or holiday greetings! You can’t go wrong with Shanna and her team!"


August 23, 2023

5  out of  5 rating by Julian
"I’m a first time car owner and Carla gave me great advice that helped me through the buying process. She is very personable and feels like a family member. This a great office with great staff, they’ll take care of your for sure!"

Jazz Avila

August 17, 2023

5  out of  5 rating by Jazz Avila
"Ms. Carla has been an amazing help, as I recently had to move from another state and had to transfer my car insurance. She is amiable, patient, efficient and replies promptly to my questions. I know I am in good hands with Shanna, Carla and the rest of the team."

Claudia Garnier

July 25, 2023

5  out of  5 rating by Claudia Garnier
"I've always received high quality customer service at Shanna's office over the years. I had the opportunity to speak with Carla and the quality of service was amazing. She provided me with the best rates and made me feel valued as a customer."

James Holloway

July 11, 2023

5  out of  5 rating by James Holloway
"Excellent customer services very helpful and very good knowledge of policy"

Nikki Ra'uf

June 21, 2023

5  out of  5 rating by Nikki Ra'uf
"The Staff at State Farm is always helpful and available. They find the best way for you to cover your car or property. Customer Service is top notch! Kelli has been so helpful with all aspects of our insurance. I highly recommend this agency!"

Nicole Spann

June 15, 2023

5  out of  5 rating by Nicole Spann
"Carla is the BEST. She is always patient and helpful no matter what we may need. She takes her time and explains anything that we may questions for. If I could give her 10 stars I would."

Ronda Harris

June 13, 2023

5  out of  5 rating by Ronda Harris
"I've been with Shanna's office for more than 20 years and I've always received high quality customer service. I had the pleasure of speaking with Carla this week and that high quality customer service continues. She answered all of my questions, made sure I was aware of all the discounts I was eligible to receive, and I was provided a great rate. And she was warm and engaging and she made me feel valued as a long-term customer."

Monica Douglas

May 22, 2023

5  out of  5 rating by Monica Douglas
"Having an independent agent is so much better than dealing with the main company. Shanna Stringfield's office always goes above and beyond in assisting with insurance needs. Kelli plays a major role in the success of the office. Kelli has assisted me with obtaining and maintaining car, home and business policies. She stays on top of things and has a great attitude while doing it. I have nothing but great things to say about this office."

Ferman Roane

May 20, 2023

5  out of  5 rating by Ferman Roane
"Absolutely great business"


May 10, 2023

5  out of  5 rating by K L
"I’ve been a customer with Shanna S and her team for a few years. Best decision I made. I saved on both our homeowner and auto policies. Shanna and her staff especially (Kelli) are the consummate professionals and easy to work with. Most recently, I had to add a male, teen driver to my policy and I worked with Kelli and she worked diligently to find me all the available discounts that could be applied and she found us a great rate. I would never go anywhere else for my insurance needs!"

LaToria Jackson

April 28, 2023

5  out of  5 rating by LaToria Jackson
"I’ve been a long time client of Shanna Stringfield’s and I just wanted to let you know that it is such a pleasure to work with both Kelli and Carla. Each time I call, they are extremely pleasant, patient and knowledgeable. I know people don’t often get the recognition they deserve, so I wanted to just say they both are amazing."


April 14, 2023

5  out of  5 rating by L C
"I just love, love Shanna and her staff (especially Kelli). Shanna has been my insurance agent for several years, and so far…..I will not consider switching to anyone else. This agency have a real caring, family-style spirit thriving in it. While all staff are very helpful……I feel Kelli is amazing!!! She is very patient, thorough, knowledgeable, and caring. If you are not already a client of Shanna Stringfield……I highly recommend you step on over."

Ashley Giron

March 17, 2023

5  out of  5 rating by Ashley Giron
"I had an excellent experience at Shanna's agency. Carla was very patient; she listened carefully to my needs and followed up to ensure everything was correct. I also receive holiday cards from the office, which is a very nice gesture. I highly recommend them!"

Erica Crews

March 16, 2023

5  out of  5 rating by Erica Crews
"Carla is a great sales representative, always so helpful and patient when asking questions concerning my quotes. I would definitely refer this office to assist you insurance coverage. 👌"

Sheena W

February 27, 2023

5  out of  5 rating by Sheena W
"Carla over at the agency was very helpful before, during and after switching my insurance over to Statefarm. She helped my mortgage company get the info they needed for payments as well as called me days later to deliver more great news. I’m very pleased with being back with good neighbors. Thanks Shanna and team"

Josianne Butler

February 23, 2023

5  out of  5 rating by Josianne Butler
"Wow! Shanna’s branch of State Farm isn’t just a business, it’s like family. I get birthday, Thanksgiving and Christmas cards from their office every year. If that’s not enough, when my husband passed away, I got a beautiful plant from the office. Kelli is always so helpful. When I forget to make a payment, I get a friendly reminder, and Kelli is so helpful in making arrangements for payment. I won’t be surprised if my car breaks down and I call them for a ride, they would be willing. (I haven’t had to do that yet.) My son and daughter are covered with Shanna also. You’ve got clients for life! Thank you for your service to us."


February 21, 2023

5  out of  5 rating by N R
"My family and I have had State Farm for over 20 plus years now and we love them!!! Carla and Kelli are so awesome!!! Both of them are very informative, good at there jobs, friendly , professional. I would recommend State Farm."

Tonya Terrell

February 21, 2023

5  out of  5 rating by Tonya Terrell
"I have been with Shanna and her team for over 20 years. Kelli and Carla are the best, they are personable and understanding. When a situation arises, I call the office and they do not get off the phone until the situation is resolved. I highly recommend Shanna and her team, for all/any of your insurance needs. You will not be disappointed!"

Mildred D. Muhammad

February 21, 2023

5  out of  5 rating by Mildred D. Muhammad
"Kelli is amazing. She helped me and my daughter to receive the best options for our car insurance as well as bundling renters insurance. I appreciate her willingness to go the extra mile for our safety! Thank you so much Kelli.💞"

Chris Bailey

February 17, 2023

5  out of  5 rating by Chris Bailey
"BEST CUSTOMER SERVICE EVER!!! I relocated to Florida and have had to transfer my policy. Shanna and staff have been AMAZING with helping to answer questions that the Florida office has not been able to. I'm going to miss this level of customer service. More than 5 stars!"

Yvonne Hairston-Branson

February 4, 2023

5  out of  5 rating by Yvonne Hairston-Branson
"Thank you for being there for me for over 20 years. I appreciate your professionalism and your extensive knowledge of the insurance industry. I know that I am well protected."

Calvin Brown

January 27, 2023

5  out of  5 rating by Calvin Brown
"Wow can't believe 30 plus years with Shanna Stringfield now she servicing my kids insurance needs as well Shanna, Kelli, and Carla feels like family always takes care of my family insurance needs"