State Farm® Insurance Agent Shanna Stringfield

"We are new to Maryland and found Shanna's office to be wonderful as we navigated changing our home owners and auto insurance to a new state. Communication was always clear, prompt, and friendly. Thank you especially to Kelli for all the time she spent on the phone with me talking through options."

"I do not know how long I have been a client, but let me say, in all the many years, Ms. Shanna Stringfield, Ms. Carla and Ms. Kelly have been nothing but professional, courteous, helpful, kind, and very concerning of you as a person and not treated as just a client, The whole staff makes me feel like we are a family, and I love how they all will talk to you and ask if you are doing well, this is very rare, but I love the atmosphere and vibe that this office gives and they are all so pleasant everyday to you which says a lot, no matter how busy they are they each still will take the time to talk to you and make sure you are personally doing well and getting the right coverage for your needs , THANK YOU ALL FOR YOUR HELP GIVING TO ME AND MY NEEDS THROUGHOUT MANY YEARS OF COVERAGE."

"I have been a client of Shanna Stringfield at State Farm for over 20 years! Shanna, Kelli and Carla have been absolutely amazing and their customer service is first-class! Every claim has been handled expeditiously and they always make sure that we are receiving the best rates and every applicable discount! They treat us like family and never miss calling and sending Birthday wishes or holiday greetings! You can’t go wrong with Shanna and her team!"

"I've been with Shanna's office for more than 20 years and I've always received high quality customer service. I had the pleasure of speaking with Carla this week and that high quality customer service continues. She answered all of my questions, made sure I was aware of all the discounts I was eligible to receive, and I was provided a great rate. And she was warm and engaging and she made me feel valued as a long-term customer."

"Having an independent agent is so much better than dealing with the main company. Shanna Stringfield's office always goes above and beyond in assisting with insurance needs. Kelli plays a major role in the success of the office. Kelli has assisted me with obtaining and maintaining car, home and business policies. She stays on top of things and has a great attitude while doing it. I have nothing but great things to say about this office."

"I’ve been a customer with Shanna S and her team for a few years. Best decision I made. I saved on both our homeowner and auto policies. Shanna and her staff especially (Kelli) are the consummate professionals and easy to work with. Most recently, I had to add a male, teen driver to my policy and I worked with Kelli and she worked diligently to find me all the available discounts that could be applied and she found us a great rate. I would never go anywhere else for my insurance needs!"

"I’ve been a long time client of Shanna Stringfield’s and I just wanted to let you know that it is such a pleasure to work with both Kelli and Carla. Each time I call, they are extremely pleasant, patient and knowledgeable. I know people don’t often get the recognition they deserve, so I wanted to just say they both are amazing."

"I just love, love Shanna and her staff (especially Kelli). Shanna has been my insurance agent for several years, and so far…..I will not consider switching to anyone else. This agency have a real caring, family-style spirit thriving in it. While all staff are very helpful……I feel Kelli is amazing!!! She is very patient, thorough, knowledgeable, and caring. If you are not already a client of Shanna Stringfield……I highly recommend you step on over."

"Carla over at the agency was very helpful before, during and after switching my insurance over to Statefarm. She helped my mortgage company get the info they needed for payments as well as called me days later to deliver more great news. I’m very pleased with being back with good neighbors. Thanks Shanna and team"

"Wow! Shanna’s branch of State Farm isn’t just a business, it’s like family. I get birthday, Thanksgiving and Christmas cards from their office every year. If that’s not enough, when my husband passed away, I got a beautiful plant from the office. Kelli is always so helpful. When I forget to make a payment, I get a friendly reminder, and Kelli is so helpful in making arrangements for payment. I won’t be surprised if my car breaks down and I call them for a ride, they would be willing. (I haven’t had to do that yet.) My son and daughter are covered with Shanna also. You’ve got clients for life! Thank you for your service to us."

"I have been with Shanna and her team for over 20 years. Kelli and Carla are the best, they are personable and understanding. When a situation arises, I call the office and they do not get off the phone until the situation is resolved. I highly recommend Shanna and her team, for all/any of your insurance needs. You will not be disappointed!"

"BEST CUSTOMER SERVICE EVER!!! I relocated to Florida and have had to transfer my policy. Shanna and staff have been AMAZING with helping to answer questions that the Florida office has not been able to. I'm going to miss this level of customer service. More than 5 stars!"